Getting Started For New Students

This section is designed to bring together IT related information and resources for new students at UAH. For more information visit the OIT Help Center or contact the OIT Help Desk. Please contact Professional and Continuing Studies directly if you are taking/teaching courses through that campus office.

Phone: 256-824-3333 | Email: OIT Help Center

1. Get to know the UAH Technology Policies

2. Learn about your Campus IDs

3. Accounts


You will use your Charger ID  and password to log into this account. Students use Banner (Self-Service).

Google Apps

Google Applications for Education is used for your official UAH email account. UAH students are provided with a Gmail account and also have access to other useful applications, such as Calendar and Documents. You will log in to Google Apps using your Charger ID at or using you official email address ( at

-Find out about your Official UAH Email Address.

-Find out how to configure an account forward.

-Visit the UAH Google Apps Learning Center.


Canvas is a tool used by many professor to administer quizzes, assign homework, and communicate with students. To log into Canvas, you will use your Charger ID.


myUAH is a portal site that contains links to helpful information, as well as direct links to all your UAH accounts. Once you have signed into myUAH using your Charger ID, you will have access to Banner and Canvas.

4. Password Management

You can change your Charger ID password and manage your Google Apps account through the OIT User Services Portal. Learn more about this tool, including how to customize your password from the default and how to reset your account if it should become locked.

5. Will you be purchasing a new computer?

6. Anti-Virus Software

Students who will be using a computer or laptop from home should download the latest anti-virus software. This will be required to access Internet on the UAH campus. The OIT Help Desk provides free anti-virus software through McAfee.

7. ResNet

Students who will be living on campus will be able to access the Internet with a ResNet connection.

8. Wireless

9. Help Desk

The OIT Help Desk provides technical assistance for the UAH community. Please contact Professional and Continuing Studies directly if you are taking/teaching courses through that campus office.