March 29, 2024 The Office of Information Technology (OIT) previously announced that as of October 1, 2024, support will end for hardware that is 5 years old or older. To prepare for the enforcement of OIT’s Device Support Standards, those using UAH-owned devices should take steps to evaluate their device's support life and make arrangements to replace the device if necessary. Please visit What to Know About OIT’s Support Standards to learn how to estimate the age of your device and what to do if your device is approaching the end of its support life. We provide full instructions in this article, including information about how to purchase a new computer. Need to evaluate the support status of a Dell computer or other Dell device? Enter your Dell service tag(s) at pclookup.uah.edu to quickly determine the support status of your device(s).
