Q: What is a nurse practitioner?
A: A nurse practitioner (NP) is an advanced practice registered nurse. NPs are required to complete a rigorous curriculum beyond that of a registered nurse. NPs are required to have a Masters degree. As a result, they are qualified to diagnose medical problems, order treatments, prescribe medications, and make referrals for a wide range of acute and chronic medical conditions.
Q: Why don’t I just go to my regular doctor?
A: The Faculty and Staff Clinic (FSC) offers a convenient, affordable approach to basic health care – rather than the long wait and high co-pay you’ll find at most doctor’s offices. But we are not here to replace your regular doctor. We provide preventative care and sick visits that involve a quick diagnosis and treatment.
Q: How much will a visit cost me?
A: Clinic charges vary based on the type of service provided. The basic charge is $10 for a visit but please refer to the charges found in the "Services" tab of the website.
Q: How do I pay for a clinic visit?
A: Clinic visit payments can be made through credit card, eCheck, or payroll deduction for active employees. Retirees may pay by credit card or eCheck.
Q: What if I need an X-ray?
A: The FSC can provide you with an order for services such as X-rays, MRIs, CT scans, mammograms, etc. Those will then be billed by the facility to your insurance provider when you receive the service.
Q: How do I get my results?
A: Results are sent to both the FSC and your regular doctor for review. The FSC will follow up with you; however, we recommend that you also follow up with your regular doctor should further treatment be needed.
Q: What if I have a worker’s comp claim?
A: Worker’s comp claims are filed through UAH’s Office of Risk Management and not through the FSC. FSC can see minor work-related injuries if approved by Risk Management.
Q: Is my information private? Will my supervisor know if I visit the clinic?
A: The FSC is bound to the same privacy laws as your regular doctor. All records are confidential. No one can see your chart without your permission.
TIP: If you have an order from your doctor for lab work, you can save time by getting it done at the FSC rather than going to a lab!
